Traveling Safely and Flexibly : Coronavirus (COVID-19)

The safety of our guests and employees is our top priority every day. While health and safety standards and procedures are followed on a daily basis at every service locations, we wanted to make you aware of the extra precautions we’re taking to ensure everyone stays healthy during this time of heightened concern about Coronavirus (COVID-19).

We have been following the recommendations from the Public Health Agency of Canada (PHAC) and the World Health Organization to ensure we are minimizing the risk of exposure on our locations.

What we are doing

  • We are closely monitoring Coronavirus (COVID-19) and following the current guidance from the leading government and health authorities to ensure we are taking the right actions to protect our customers, employees and the communities where we operate.
  • For every car our cleaning team is disinfecting all hand-contact surfaces in interior customer-accessible areas such as seats, steering wheels, door handles and other explosed surfaces.
  • We clean our facilities more frequently with recommended sanitizing products and methods.
  • We instruct employees to stay home if they have any symptoms associated with this virus and seek appropriate medical attention.
  • We are urging all employees to wash their hands frequently, using soap and water and scrubbing for at least 20 seconds; Avoid touching eyes, nose and mouth;
  • We also clean and disinfect frequently touched objects and surfaces not only just in vehicles.

We will continue to maintain our high standards for safety and cleanliness. In addition to practicing preventative measures to reduce the spread of germs or viruses within our facilities, all of our vehicles go through a rigorous, multi-step cleaning process for each rental.

Changing your reservation

If you have an existing reservation, we look forward to serve you and we want to reassure you that we are doing our upmost efforts to promote a safe and secure rental experience. If you need to change a reservation, you can do so without incurring any change fees.

To travel with complete flexibility, create a reservation on our website, and you may cancel or modify your reservation any time with no additional fees incurred.

Staying connected

If you have any inquiries or concerns, please give us a call. Your safety is our highest priority and we truly appreciate the trust that you place in our team and our company.

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